FREE SHIPPING FOR ALL ORDERS OVER $150* | FREE RETURNS*

Terms & Conditions


These are the terms and conditions that apply when you use our website (www.davidlawrence.com.au), that is owned and operated by Marcs David Lawrence Pty Ltd, ABN 71 168 166 247. All rights reserved.

Your use of our website is regulated by these terms and conditions. By using and continuing to use our website you signify your consent and agreement to these terms and conditions. As we may amend the terms and conditions from time to time, please ensure you review the terms and conditions regularly as you will be deemed to have accepted an amendment if you use the website after the amendment has been posted.

If you have any questions about any of our terms and conditions, please feel free to contact us, or alternatively visit our FAQs.



OFFERS

We may from time to time offer promotional offers on purchases made through our website www.davidlawrence.com.au. All offers and promotions are at David Lawrence sole discretion and are subject to variation or withdrawal without notice. Offers and promotions cannot be applied to previously purchased items. Offers with a spend threshold always exclude delivery charges.


Spend & Save

Save $50 off your purchase when you spend $150, and save $100 off your purchase when you spend $300 available online, and at David Lawrence in Myer and David Jones stores. Online, the offer includes full price clothing and accessories only, and is redeemable by promo code in the shopping bag. Use code SAVE50 when you spend between $150-$299.99, and use code SAVE100 when you spend $300 or more to apply the discount. In store, the offer includes full price and sale clothing and accessories and the discount will be taken at the register. This offer cannot be redeemed against a prior purchase and is not available in conjunction with any other offer.

Sale - Up to 50% off

Up to 50% off the original price of selected sale items online and at David Lawrence in Myer and David Jones stores. The discount applies to those products in the Sale categories. Prices are as marked online with no further discount applied at checkout. In store the prices are as marked with no further discounts applied at the register. This offer cannot be redeemed against a prior purchase and is not available in conjunction with any other offer.



PURCHASING

Pricing

The price you see on www.davidlawrence.com.au is the price you will pay at the checkout. David Lawrence is not responsible for incorrect pricing on external websites.

GST and taxes

The Australian GST tax rate applies to all orders delivered within Australia.

International orders are exempt from Australian GST (10%), however they may incur taxes and duties applied by customs in the country where the order is to be delivered. Any taxes and duties incurred in the country of destination are the responsibility of the customer. Customs policies and import duties vary widely from country to country. David Lawrence has no control over these charges and unfortunately we are unable to tell you what the cost would be. We do recommend that our customers contact your local customs office for current charges before placing an order, so you are not surprised by charges you were not expecting.

To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ‘merchandise’. We are also prohibited by law from marking the order as a ‘gift’, even if order is placed with the intention of sending to a gift recipient.

Payment Issues

If, for any reason, there is a problem with collecting payment from your credit / debit card or other chosen payment method after we have confirmed receipt of your order,we will not be obliged to despatch your order. Additionally, on some occasions, we may be unable to process an order. This may be due to: the item being out of stock or no longer available,your payment being declined, our identification of a pricing error or product description error or an unspecified technical error. If you are sure you are using a valid form of payment,please try again or use a different payment method.

Gift Vouchers

Please note: Gift vouchers are available to purchase online for redemption online only. You are unable to redeem your gift voucher in a David Lawrence Myer or David Jones store.

Credit Vouchers

Please note: Any credit vouchers issued will have a 30 day expiry date. Credit Vouchers are non-transferable and cannot be redeemed for cash. Vouchers should be treated like cash. Lost or stolen vouchers are not replaceable.

Privileges Loyalty Rewards

Please note: Privileges loyalty rewards can be redeemed online or at any David Lawrence store, including concessions within Myer or David Jones. For more information in regards to David Lawrence Privileges please refer to the terms and conditions here.


DELIVERY

Delivery times should be used as a guide only as they are based on estimates provided by Australia Post and generic delivery times we experience at David Lawrence. Due to circumstances beyond our control, it may take longer for your parcel to reach you during busy periods (such as sale and Christmas time). If there are any problems with your order, we will contact you with regards to the issue as soon as possible.

Please ensure that you fill out your postal address correctly when making a purchase (including floor level numbers where appropriate). We cannot accept responsibility for a missing parcel if the address provided was incorrect and parcels go missing in the post.If the fault is with the postal/courier service then there will be an investigation but this may take several weeks to complete.

International Delivery – New Zealand

Any taxes and duties incurred in the country of destination are the responsibility of the customer. Customs policies and import duties vary widely from country to country. David Lawrence has no control over these charges and unfortunately we are unable to tell you what the cost would be. We do recommend that our customers contact your local customs office for current charges before placing an order, so you are not surprised by charges you were not expecting.


RETURNS

We will gladly accept returns within 30 days of receipt, any item purchased from the David Lawrence online store that meets the criteria of our online returns policy. Full details can be found on our Returns page.

Items which cannot be returned

Due to hygiene reasons we are unable to accept returns for swimwear, earrings and hosiery.

This does not however affect your statutory rights in relation to such items if they are faulty or damaged when you receive them.


WEBSITE

Errors

We will use our best endeavours to ensure the information provided on our website is recent and accurate. Any errors are wholly unintentional and we apologise if erroneous information is reflected in merchandise price or item availability. We try to ensure that all pricing on the website is accurate, but occasionally an error may occur and goods may be incorrectly priced. If we discover that a pricing error has been made, we reserve the right to suspend your order and contact you to ask whether you wish continue with the order at the correct price. We reserve the right to amend errors or to update product information at any time without prior notice.

Email Communication

Please note that in cases of a price references in email communication, prices will generally be shown in AUD unless otherwise specified.

Product Display

We have made every effort to display the products featured on our site as accurately as possible. However, the colours we use, as well as the display and colour capabilities of the equipment you use to view our site, may greatly affect the colours you actually see on the screen. We cannot be held responsible for any limitations of the equipment you use to view our site and cannot guarantee that your equipment’s display of any colour or texture will be the same as the actual product.

Viruses

We will make every attempt to ensure our website is free from viruses (or other conditions) which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this website and you release David Lawrence entirely of all responsibilities for any consequences of its use.

Website Misuse

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorized information or interfere with or disrupt the operations of this website, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.

You are also not permitted to send us unsolicited emails or spam through, from, or via our website.

Copyright

Unless otherwise indicated, all materials on this website, and the website itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by David Lawrence. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act of 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by www.davidlawrence.com.au.

Any use of materials (e.g. images and videos) on this website, including reproduction for purpose other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of David Lawrence is strictly prohibited.

Links

You are welcome to link to our website, however this can create maintenance overheads for you as the page to which you link may become unavailable or move.

Cookies

We use cookies to enhance and simplify your viewing experience. We do not use cookies to store personal information, or to disclose to third parties. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie.

Your account

If you use our website, it is your responsibility to ensure the confidentiality of your account and password and that no unauthorised persons have access to them. You agree to accept responsibility for all activities that occur under your account or password. You should contact us immediately if you believe that your password has been known to anyone else, or if the password is being, or is likely to be, used in any unauthorised manner. We shall not be liable for any loss or damage which may arise as a result of your failure to keep your password and account protected.

Please ensure that your personal details are kept up-to-date and inform us immediately of any changed to the information you provided when registering.

General

We reserve the right to refuse access to our website, terminate accounts, remove or edit content or cancel orders at our discretion. If we cancel an order, you will not be charged.

Privilege rewards may be redeemed once only and subsequent use of a reward may be refused. Rewards applied to online purchases will be valid only if not previously redeemed. Online order confirmation does not validate use of a reward.

We reserve the right to amend any of the above or related Terms & Conditions without prior notice.


COMPETITIONS - GENERIC

  • These terms and conditions are the “General” terms and conditions that apply to all competitions and prize draws promoted by us. For details relating to a particular competition (such as prizes and start/end dates), please refer to the “Specific” terms and conditions as outlined by the competition.
  • Please read both the “General” and the “Specific” terms and conditions before entering one of our competitions.
  • We reserve the right to change these General Terms at any time.
  • Instructions on how to enter a competition form part of the “Specific” Terms and Conditions.
  • Participating in a promotion is deemed acceptance of both the “General” and Specific” Terms and Conditions. Entry is open to Australian or New Zealand residents aged 16 years or above only. Employees of the Promoter and agencies associated with this promotion are ineligible to enter.
  • The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and
  • Conditions or who tampers with the entry process). Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. Errors and omissions will not be accepted at the Promoter's discretion.
  • Incomplete or indecipherable entries will be deemed invalid.
  • The Promoter accepts no responsibility, and shall not be liable for any loss incurred in the event that the prize is lost, stolen, damaged or tampered with in any way, once delivered to the Winner. If for any reason whatsoever the Winner is unable to redeem the prize as stated then the Winner will forfeit their prize and will not receive another prize or cash in lieu of this prize.
  • The prize is valued in Australian dollars. Prize values are the recommended retail value as provided by the supplier and are correct at time of printing.
  • If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law to (a) disqualify any entrant; and/or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
  • The collection, use and disclosure of personal information provided in connection with this competition is governed by the Privacy Notice on the David Lawrence website: https://www.davidlawrence.com.au/DL-privacy-policy.html
  • The Promoter is FSS RETAIL PTY LTD T/A David Lawrence. ABN. 71 168 166 247. Ph: (02) 8080 9000.