Delivery

Free delivery to Australia and New Zealand for orders over $150


DELIVERY INFORMATION

For information on the current delivery status of your order please click here to sign-in to your Online Account and check My Orders.


AUSTRALIAN DELIVERY


We use Australia Post for all deliveries in Australia. Orders are processed and sent within 48 hours of your order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed and sent with 48 hours of the next business day.

Standard Delivery within Australia is FREE for orders over $150. For orders under $150, shipping is offered at a flat rate of $8 AUD. For standard delivery, we use Australia Post Parcel Post, providing delivery in 2-5 business days after the order has shipped.

Express delivery within Australia is offered at a flat rate of $15 AUD. Express post parcels are delivered within 48 hours after the order has shipped, providing your address is within the Express Post Network. If you live outside the Express Post Network, your parcel will be sent using the fastest possible transport links. For more information on the Express Post Network, visit the Australia Post website.

To ensure the safe arrival of your purchase we require a signature as proof of delivery for all orders. If no one is available at the delivery address to accept the order, Australia Post will leave a calling card with details on how to collect your parcel. If the order is redirected at the customer's request or delivery option altered, David Lawrence will not be liable for lost, stolen or damaged parcels



CHRISTMAS DELIVERY CUT OFF TIMES


Eastern states (standard delivery) order by 17th December, dispatch 18th December. Western Australia (standard delivery) order by 15th December, dispatch 16th December.

NEW ZEALAND DELIVERY


International orders are couriered with DHL and may take up to 10 days to be delivered depending on the destination country's customs process. Orders are processed and dispatched within 48 hours of the order being placed (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed the next business day. We are currently unable to deliver to international PO Box addresses.

Shipping to New Zealand is FREE for orders over $150. For orders under $150, shipping is offered at a flat rate of $8 AUD.

All international orders are exempt from Australian GST (10%), however they will incur taxes and duties applied by customs in the country where the order is delivered. Any taxes and duties incurred in the country of destination are the responsibility of the customer.

In most cases, any customs or import duties are charged once the parcel reaches its destination country; DHL will contact customers to inform you of applicable charges and to request payment. Customs policies and import duties vary widely from country to country, David Lawrence has no control over these charges and we are unable to tell you what the cost would be. We re commend you contact your local customs office for current charges before you place your order, so you are not surprised by charges you were not expecting.

We recommend that New Zealand customers use the website customs.govt.nz/ before you purchase as they have a duty estimator which allows you to see how much you may have to pay and how the charges are worked out.

To comply with Australia export regulations, we are required to declare the exact value of all items ordered and mark them as dutiable ‘merchandise.’ We are also prohibited by law from marking the items as a gift, even if the order is placed with the intention of sending to a gift recipient. If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you with regards to the issue as soon as possible.


INTERNATIONAL DELIVERY

International orders are couriered with DHL and may take up to 21 days to be delivered depending on the destination country's customs process. Orders are processed and dispatched within 48 hours of the order being made (except weekends and public holidays). Any order placed on a weekend or public holiday will be processed the next business day. We are currently unable to deliver to international PO Box addresses.

International shipping (excluding New Zealand) is offered at a flat rate of $30 AUD. The full list of deliverable countries is available at checkout.

All international orders are exempt from Australian GST (10%). Any taxes and duties incurred in the country of destination will be paid for prior to the customer receiving the order. Please be aware that any additional fees that are incurred will be the responsibility of the customer: this includes storage of parcel or any administration fees incurred if you are unable to accept delivery. David Lawrence has no control over these charges and we are unable to tell you what the cost would be.

To comply with Australia export regulations, we are required to declare the exact value of all items ordered and mark them as dutiable ‘merchandise.’ We are also prohibited by law from marking the items as a gift, even if the order is placed with the intention of sending to a gift recipient. If you require further information about your country’s taxes and duties you will need to contact your local customs office directly.

We will endeavour to have your items sent to you as per our delivery time frame. If there are any problems with your order, we will contact you with regards to the issue as soon as possible.