Our online store remains open and all online orders will be processed for shipment.
Our online warehouse is taking all precautionary measures to fulfill your orders in a clean and safe environment.
We will cover the cost of delivery for all online purchases for the next two weeks.
Our delivery partner will no longer require a signature on delivery, allowing them to drop your parcel at the door without contact. Please allow up to an extra 4 days for your order to arrive.
You can follow the tracking link in your order confirmation email to check on your order status and if in doubt please our Customer Care team via Live Chat or email email@example.com
We've extended our returns policy to 60 days.
Our Customer Care team are available to meet your needs and answer any questions you may have.
For all general enquiries, online purchases and return queries you can contact Customer Care on:Live chat
via the help button in the bottom right corner of the screen; or email: firstname.lastname@example.org
Operating hours: Monday - Friday 9:00am - 5:00pm (AEST) *Excludes public holidays.
Our phone is currently unavailable. Please be assured that we are still operating online and all placed orders are on their way to you. We currently have extended 60 day returns in place and free shipping on all orders. We thank you for your ongoing patience.
FREQUENTLY ASKED QUESTIONS
Visit our Help Centre
to search through our Frequently Asked Questions.