FREQUENTLY ASKED QUESTIONS
Visit our Help Centre
to search through our Frequently Asked Questions.
For all general enquiries, online purchases and return queries you can contact Customer Care on:
Live chat via the help button in the bottom right corner of the screen; or
Operating hours: Monday - Friday 9:00am - 5:00pm (AEST) *Excludes public holidays.
Please allow up to an extra 4 days for your order to arrive. You can follow the tracking link in your order confirmation email to check on your order status.
Our phone is currently unavailable. Please be assured that we are still operating online and all placed orders are on their way to you. We recommend contacting Customer Care via email for the fastest response. We thank you for your ongoing patience.
13 Doody Street
Alexandria NSW Australia 2015
Phone: 02 8080 9000
MARCS DAVID LAWRENCE PTY LTD
A.C.N. 71 168 166 247
A.B.N. 71 168 166 247