FREQUENTLY ASKED QUESTIONS
Visit our Help Centre
to search through our Frequently Asked Questions.
For all general enquiries, online purchases, phone orders or return queries simply live chat, call or email us on:Live Chat:
Simply click the Help Icon in the right bottom corner, during business hours.Phone (Australia):
1800 100 366 (toll free), during business hours
Please note, we are moving offices on Friday 5th July and phones will be offline during this day. Customer care will be contactable via email, and will ensure to reply as soon as possible on the next business day (Monday) Phone (International):
+61 2 8880 9177, during business hoursEmail: firstname.lastname@example.org
*Customer Care Business Hours operate 9am-5pm AEST, Monday-Friday (excluding Public Holidays). Due to the current high volume of calls, please leave a message if we are not immediately available and we will respond as soon as possible.
13 Doody Street
Alexandria, NSW Australia 2017
Phone: 02 8080 9000
Please do not send online returns to this address, as we can not process returns at our office. Please return items to the address provided on the return paper work
MARCS DAVID LAWRENCE PTY LTD
A.C.N. 168 166 247
A.B.N. 71 168 166 247