HOW TO PURCHASE A GIFT VOUCHER
Gift vouchers are available to buy and redeem online and in store. To purchase multiple gift vouchers online, simply select the quantity and add to your shopping bag.
PURCHASING WITH YOUR GIFT VOUCHER ONLINE
Select the items you wish to purchase, proceed to the checkout and type in the 12 digit code located under the barcode on your voucher receipt. You will then be prompted to enter your four digit voucher pin. If you do not know your pin then please contact customer care
who can provide this to you. The amount of your voucher will then be deducted from your order. You can also combine your gift voucher with a credit card to make an online purchase if your voucher does not cover the total order amount.
If you do not use the whole amount on your gift voucher, the remaining amount will be mailed back to you as a new Gift Voucher with your purchased item(s). We will not refund cash for any unused gift voucher amount.
GIFT VOUCHER EXPIRY
Gift Vouchers are valid for 12 months from the date of purchase. The expiry date can be found on your voucher.
LOST AND STOLEN GIFT VOUCHERS
Lost and stolen gift vouchers will not be replaced or refunded. Please treat your gift voucher like cash.
GIFT VOUCHERS ENQUIRY
Please contact our online store:
Phone: 1800 100 366 (toll free if calling in Australia), 0800 766 774 (toll free if calling in New Zealand) or +61 2 8080 9091 (if calling from overseas)